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Shaistha Fathima
December 26, 2024
9
min read

Agentic AI: The Future of Intelligent Autonomy

Shaistha Fathima
December 26, 2024

Imagine this: You are juggling 4 different tasks, trying to meet deadlines, while your inbox pings with constant messages asking for updates.

Now what if you had a friend come in to help you handle half of it?

That’s what Agentic AI does for you. It’s that super helpful colleague who takes care of your burden, so you can breathe, grab a coffee, and take a moment before you resume work.

How?

With Agentic AI, you can build systems that can work independently, make decisions, and achieve results without your constant input. Systems that work tirelessly on your tasks without any complaints.

Let’s dive into the intricacies of Agentic AI, AI agents,  and how platforms like MarkovML make these accessible to you.

How Agentic AI Works: A Step-by-Step Guide

Let’s break it down.

Step 1: Gather Information

First, Agentic AI collects data from various sources like—think databases, or online platforms. This step helps it get a clear picture of what’s going on.

Step 2: Understand the Context

Once the data is in, the AI figures out what’s happening and what’s important. This could mean spotting a trend, identifying a problem, or seeing an opportunity.

Step 3: Make a Decision

Using advanced tools like large language models (LLMs) and reasoning techniques, the AI decides the best course of action. It’s like how you would weigh your options before making a big decision—except it does this faster and smarter.

Step 4: Take Action

The AI doesn’t just stop at deciding—it acts. It executes tasks, adapts to new information in real-time, and tweaks its approach if things change along the way.

Step 5:  Learn and Improve

With many feedback loops it learns to adapt to the situation and gives better results.

By combining these steps, Agentic AI isn’t just reactive—it’s proactive. Whether it’s optimizing workflows or solving multi-step problems, it handles complex tasks with minimal input from you.

Agentic AI: How does it work?

Agentic AI vs Traditional AI: How do they differ?

You know how your smartphone's autocorrect sometimes makes you look like you are speaking an alien language? That's traditional AI – doing one specific thing (sometimes badly!). On the other hand, agentic AI is like having a personal editor who not only fixes your typos but also suggests better ways to phrase things and even drafts responses for you.

Let's see how they differ:

1. Autonomy

Traditional AI systems heavily depend on pre-programmed instructions or human supervision. Agentic AI, on the other hand, can function autonomously, making decisions and learning on the fly.

2. Goal-Driven

While traditional AI focuses on specific tasks, Agentic AI identifies broader goals and works to achieve them. For example, in a hospital, an AI assistant might spot inefficiencies in patient care and suggest solutions on its own.

3. Adaptability

Agentic AI is dynamic. It adapts to new environments, unknown challenges, and evolving objectives, much like a human agent. For instance, an Agentic AI deployed in natural disaster management can prioritize rescue efforts based on real-time data from various sources, without waiting for human input.

The Verdict?

Traditional AI is rigid, single-task, and non-adaptive. It does what it’s told to—nothing more, nothing less.

Agentic AI, on the other hand, understands the task and the goal you want to achieve and adapts its actions based on the inputs.

Examples of AI Agents

Agentic AI is already making waves across industries. Here’s how:

In the healthcare sector, AI agents can autonomously monitor patients, predict potential health risks, and suggest preventative measures.

In Logistics, AI agents are prominently used to cut costs and boost efficiency. For example, Agentic AI could optimize supply chains by analyzing market trends, predicting demand, and managing logistics autonomously.

Similarly, AI agents are designed to be virtual tutors in the education sector, providing personalized learning experiences and customized lesson plans.

Agentic AI is also prominently used by software developers to automate repetitive tasks; which is estimated to free up 30% of work hours by 2030.

AI agents are also making a global environmental impact. They are being used to identify deforestation and illegal fishing, monitor climate patterns, and take real-time action to mitigate damage.

Lately, several companies have been actively building AI agents for disaster management. They aim to use AI and ML to assess seismic events, floods, and more to send timely alerts to people in affected areas.

Challenges and Ethical Considerations

Agentic AI is powerful, but it comes with challenges:

1. Transparency

AI agents tend to make decisions without providing concrete proof. For example, A banking agent may deny a loan citing “risk factors”, without enough info on what the risk factors are.

This then requires further human investigation and deep dives to debug the output.

2. Bias Mitigation

Since Agentic AI learns from data, it can inherit biases from the data. And flawed data = flawed decisions. Regular checks are necessary to ensure fairness in outcomes.

3. Accountability

If a self-driving car causes an accident, who is to blame? Who is responsible if an AI makes a mistake? As agents get more and more independent, establishing accountability, legal frameworks, and incident logs becomes essential.

4. Security Risks

AI relies heavily on data. As AI models and LLMs collect more and more information to train, Agentic AI systems are powerful, and their misuse could have severe consequences. Robust security measures are needed to prevent malicious exploitation.

Future of Agentic AI

Agentic AI is poised to redefine what AI can achieve. Here’s what the future might hold:

1. Smarter AI Assistants

Think of virtual assistants that don’t just answer questions but anticipate your needs, manage your schedule, and optimize your daily life proactively.

2. Seamless Human-AI Collaboration

Agentic AI will work alongside humans as partners, not just tools, enabling more efficient and meaningful collaboration.

3. Expanded Applications

From space exploration to urban planning, the scope of Agentic AI will continue to grow, tackling challenges we can’t even imagine today.

Getting Started with Agentic AI

Here’s how you can dive into the world of Agentic AI:

1. Learn the Basics: Start with resources like Coursera or YouTube to understand core AI concepts.

2. Experiment with Tools: Try platforms like MarkovML to see Agentic AI in action.

3. Join Communities: Connect with AI professionals and enthusiasts for insights and guidance.

4. Stay Updated: Follow industry news to keep up with the latest advancements.

Agentic AI Workflows with MarkovML

With MarkovML’s AI Apps and Automations, you can use Agentic AI for a variety of use-cases to simplify tasks for Go-to-Market (GTM) teams.

How MarkovML’s Workflow Works

Picture this: Your team receives a spreadsheet of raw leads from an event. Instead of spending hours cleaning and organizing the data, MarkovML’s Agentic AI workflows handle it all:

Just log in to the MarkovML app and navigate to the workflows. You will find many templates ready to help you get started, one of which is an email lead generation template.

Lead nurturing analysis from email addresses using Agentic AI

Click on it to preview and use the template. It should take you to the workflow builder page with the below flow. Click on each block to optimize it. You can also preview the output as you suggest the changes.

Agentic AI workflow builder

1. Paste Data

Paste all the emails of raw leads.

Paste Data into MarkovML AI workflow

2. Filter Data:

Automatically filter out non-company emails such as with "@gmail.com" or "@yahoo.com" etc.

Filter data using Agentic AI filtering feature

3. OpenAI:

Use the OpenAI operator to extract basic company information from the email.

Use open AI operator - Agentic AI

4. Extract Company Information:

Use this operator to extract basic company information from the web, such as industry, size, and revenue, enriching the raw data with valuable insights.

extract company information using agentic AI

5. Save to File:

Store the processed and enriched data into a csv file for immediate use by the sales team.

automate lead enrichment using AI

Click on the “run” button to run the flow. You shall receive an email once the workflow run is complete. Download the result and share it with your team.

example of agentic AI-lead enrichment

That's it!

From a list of random email leads, you now have a list of potential clients with their company details and other insights ready for your sales team to take action.

Benefits of AI Workflows

1. Saves Time: Eliminates manual data processing.

2. Improves Accuracy: Ensures high-quality, enriched data.

3. Boosts Productivity: Lets your sales team focus on outreach, not admin work.

Conclusion

Agentic AI is revolutionizing the way teams work, by eliminating grunt work and improving productivity.

By combining autonomy, adaptability, and intelligence, it’s changing how we work and solve problems. From healthcare to disaster response, Agentic AI is making the impossible possible.

With tools like MarkovML’s lead generation workflows, we see how practical and transformative this technology can be. The future of work is here, and it’s smarter, faster, and more efficient.

Are you ready to embrace the agentic era?

Book a demo today!

Shaistha Fathima

Technical Content Writer MarkovML

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